I've looked at a lot of product catalogs over the years, and most of them make the same mistake: they're built to be printed, not to sell. Someone spends three weeks in InDesign getting the layout pixel-perfect, exports a PDF, uploads it to the website, and calls it done. Then nobody buys anything from it, and everyone's confused about why.
A catalog isn't a longer brochure. It's a sales conversation you're not in the room for. Every layout choice, caption, and page turn either nudges someone toward checkout or gives them a reason to close the tab and move on. And unlike an actual salesperson, a badly designed catalog can't read the customer's face and adjust — it just keeps making the same mistake to every single visitor, all day, forever, until someone fixes it.
Here are ten things I've seen actually move the needle, in no particular order of importance, because honestly they all matter.

1. Stop treating the cover like an afterthought
The cover is doing more work than any other single page in your catalog, and most businesses treat it like a title slide. A logo, a season, maybe a stock photo of someone smiling near your product. That's not a cover, that's a placeholder.
Your cover has one job: get someone to open page two. That means a hero image that shows the product being used, not just floating on a white background, and a headline that tells people what they'll find inside—not just which company made it. I wrote a longer breakdown of what separates a cover people click from one they scroll past over on the blog if you want to go deeper on this — how to design a flipbook cover that actually gets clicked.
2. Group by intent, not by SKU number
I still see catalogs organized the way the warehouse organizes inventory. Category A, sub-category B, then a wall of near-identical products in numerical order. That's how you'd sort a spreadsheet, not how a human shops.
People browse by what they're trying to do. "I need something for a small bathroom." "I'm buying a gift under £50." "I want the durable version, not the cheap one." Structure your sections around those questions and the SKU numbers can live quietly in the fine print where they belong. This matters even more once your catalog gets big enough that browsing becomes its own problem — something I dug into when writing about why bigger retailers eventually outgrow basic flipbook software altogether.
3. One product, one clear price, no math required
Nothing kills momentum faster than a customer having to calculate what something actually costs. Tiered pricing tables, "from £X" with three asterisks, bundle discounts that require cross-referencing another page — all of it adds friction, and friction is the enemy of an impulse buy.
If a price genuinely depends on options, say so plainly and make the options visible right there, not buried in a separate terms page. Clarity here isn't just nice for the customer, it's protecting your margin, because ambiguous pricing trains people to email you and ask instead of just buying.
I've had clients push back on this, worried that showing a firm price removes their room to negotiate on bigger orders. Fair concern, but there's a difference between "price on request" for genuinely bespoke work and hiding the price on a product that's identical for every buyer. The second one just reads as unwillingness to commit, and shoppers assume the worst when a number is missing.
4. Photography does the selling before your copy gets a chance
Copy convinces people who are already looking. Photography is what makes them look. I know budgets are tight and not everyone can afford a studio shoot for two hundred SKUs, but there's a real gap between "adequate lighting on a plain background" and "whatever we had on our phones from three years ago," and customers notice which side you're on.
Consistency matters as much as quality. If half your products are shot against white and the other half in someone's kitchen, the catalog feels unfinished even if every individual shot is decent. Pick one style, apply it everywhere, and if you can only reshoot your bestsellers this year, start there.
Turn Your PDFs into Lead Generation Machines
Start getting highly-qualified leads from your PDFs and landing pages today. It takes exactly 2 minutes to set up.
No credit card required • Sign up in 10 seconds
5. Kill the walls of unbroken text
Long paragraphs of product description are where attention goes to die. Nobody reads a 200-word block about thread count before deciding whether to buy a pillowcase. They scan for the two or three facts that matter to them — size, material, whether it's machine washable — and they want those facts fast.
Short lines, generous white space, and specs presented so they can be scanned rather than read word for word. This is one of the most common issues I flag when I go through a catalog line by line, and it's covered as one of the checks in 10 catalogue design checks for a digital flipbook, which is worth running your own catalog through before you publish it.
6. Make the "buy" moment obvious, not clever
I've seen catalogs with beautifully designed call-to-action buttons that blend so well into the page that nobody notices them. Design restraint is good until it costs you conversions. The button, the link, the "get a quote" prompt — whatever your next step is — needs to look like a next step, not like decoration.
This is especially true if your catalog is meant to generate leads rather than direct sales. A PDF that just sits there being pretty isn't doing its job. I've written about turning a static brochure into something that actually captures interest, which is worth a read if lead generation is the actual goal here: how to turn your PDF quote or brochure into a lead generation machine.
7. Use motion and video where a still photo genuinely can't do the job
Not every product needs video. But some products lose most of their value proposition in a static image — anything with movement, texture, sound, or a demonstrated use case. A folding chair that unfolds in three seconds. A fabric that only looks good when it drapes. A tool that's obviously faster when you watch it work.
For those, embedding a short clip directly into the catalog page beats linking out to YouTube every single time. Every extra click is a chance for someone to wander off and never return. I put together a guide on doing this properly without bloating your file size: adding video to a digital brochure.
8. Design for the phone first, and mean it
I say this to almost every client and I'll say it here too: if your catalog looks great on your 27-inch monitor and cramped on a phone, you built it backwards. Most people are opening product catalogs from a text message, an Instagram bio link, or a QR code on a shelf tag, which means the first screen they see is 6 inches wide.
Fonts that are readable at that size, tap targets that don't require surgical precision, and pages that don't force horizontal scrolling. If you've ever tried to pinch-zoom your way through a supplier's PDF on your phone, you already know exactly what not to do.
9. Track what people actually do, then redesign around that
Most catalogs get published once and never touched again, which is a waste, because the data on how people actually use it is sitting right there if you bother to look. Which pages get skipped. Where people drop off. Which product gets the most attention, even if it's not your in-store bestseller—that one usually deserves better placement online.
I wrote about setting this up without needing a marketing analytics degree here: how to track PDF opens for free. Even a rough sense of where attention goes will tell you more about your catalog's weak points than another round of internal opinions ever will.
10. Build it, then make sure someone actually finds it
This is the tip nobody wants to hear because it's not really a design tip at all, but it's the one that makes every other item on this list pointless if you skip it. A gorgeous, well-organized, mobile-friendly catalog that nobody sees converts exactly zero sales. I've watched businesses pour real effort into the design and then just... upload it and wait.
Distribution deserves the same planning as the layout. Where does the link live. Who gets emailed it. Does it show up when someone searches for what you sell. I covered this properly in get your digital catalog seen, not just made, because designing and distributing are two different jobs. Treating them as the same thing is how good catalogs end up invisible.
Turn Your PDFs into Lead Generation Machines
Start getting highly-qualified leads from your PDFs and landing pages today. It takes exactly 2 minutes to set up.
No credit card required • Sign up in 10 seconds
The common thread
Every one of these tips comes back to the same idea: your catalog is your salesperson, and it needs to act like one. A good salesperson doesn't recite a spec sheet, doesn't bury the price, and doesn't make you hunt for the "buy" button. They read the room, lead with what matters, and make the next step obvious. Your catalog's layout is the only body language it has, so it needs to carry that weight on its own.
If you're currently sitting on a static PDF and wondering whether any of this is worth the rebuild, I'd start small. Pick your three bestselling products, apply a few of these fixes just to those pages, and see whether engagement shifts before you commit to redoing the whole thing. If you're a smaller retailer specifically, there's a more hands-on walkthrough of doing this without a design team here: digital product catalogs for small retailers, a no-code guide.
None of this requires expensive software or a redesign that eats your quarter. It requires looking at your catalog the way a customer does — tired, on their phone, in a hurry — and fixing whatever makes them close the tab.


